Frequently Asked Questions at Stonelake Homes
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What services do you offer as a custom home builder?
At Stonelake Homes, we specialize in fully custom home design and build services, offering expertise in new home construction.
How long does it typically take to build a custom home?
Most custom builds take about 12–15 months from start to finish.
What is the process for designing a custom home?
- Lot & plan selection: Stonelake helps you find the perfect lot and customize a floor plan.
- Pricing: Subcontractors are engaged to provide accurate bids.
- Contract & financing: Finalize specs and sign the contract once financing is in place.
- Selections & design: Choose finishes with guidance from your full-time interior designer.
- Construction & walkthroughs: Build begins, and a final walkthrough is conducted.
Can I bring my own plans, or do you only work with your own designs?
Absolutely. Whether you have your own plans or wish to use one of Stonelake Home’s designs, both options are welcome.
Do you offer any financing options or work with preferred lenders?
Yes. Financing is arranged during the contract phase, and Stonelake Homes works closely with preferred lenders to streamline the loan process.
How do you ensure the quality and durability of the homes you build?
Stonelake uses premium materials, maintains high craftsmanship standards, and has an experienced leadership team that is active on-site daily. A full warranty ensures peace of mind after move-in.
What types of materials and finishes can I choose from?
You’ll have access to a wide selection of high-quality materials and finishes. A full-time interior designer will assist in selecting everything from structural components to cabinetry, countertops, and paint colors.
Are you licensed and insured?
Yes. Stonelake Homes is a fully licensed and insured builder in Louisville and surrounding counties.
Do you provide a warranty on the homes you build?
Yes. A 1-year builder warranty is standard and includes service requests at 60 days and 11 months to address any defects or issues.
Can you help with finding and purchasing a lot for my custom home?
Yes. Stonelake Homes offers lot acquisition assistance, helping you find and evaluate potential homesites.
How do you handle changes or modifications during the construction process?
Changes are managed through the BuilderTrend portal and coordinated with your construction manager. Communication is prioritized to ensure changes are integrated smoothly.
What steps do you take to make homes energy-efficient and sustainable?
Stonelake Homes offers energy-efficient home options using quality building techniques and materials designed to reduce energy use and increase sustainability.
Can I visit the construction site during the building process?
Yes. Clients can visit the jobsite throughout the build. Your construction manager will coordinate visits to ensure safety and smooth access.
How do you manage project timelines and ensure deadlines are met?
Timelines are managed through careful planning, accurate subcontractor bids, detailed contracts, and regular on-site oversight. Updates are shared through BuilderTrend to keep clients informed.
Do you offer any customization options for specific needs, such as accessibility features?
Yes. Stonelake Homes can incorporate accessibility and universal design features into your custom home to suit specific lifestyle and mobility needs.
What is your experience with building homes in the Louisville area?
Stonelake Homes has over 30 years of local building experience. Founder Dan Smith has participated in Homearama many times and has built a strong reputation in the Louisville market.
Can you provide references from previous clients?
Yes. Stonelake Homes is happy to provide references and testimonials from previous clients. Their professional profiles also showcase client feedback and project examples.
How do you handle any issues or defects that arise after the home is built?
A 60-day service request is scheduled post-move-in, and another at 11 months. All service items are typically addressed within 15 business days.
What sets you apart from other custom home builders in Louisville?
Stonelake Homes offers top-tier craftsmanship, an experienced team, personalized service, transparent communication via BuilderTrend, and a commitment to customer care. Our long-standing local experience and Homearama recognition further distinguish us.
